Shipping policy
Shipping & Processing
Each AuraJade piece is handcrafted and prepared with care before shipment. Because of the handmade nature of our work, processing times may vary.
Processing Time
Orders require preparation before shipment, especially when wrist sizing is provided at checkout. We aim to prepare each piece as carefully as possible before dispatch.
Current processing times may vary depending on order volume and preparation needs.
Shipping Time
Shipping times vary by destination and carrier availability. We are currently finalizing logistics arrangements, and delivery estimates will be updated once confirmed.
Wrist Size Information
For bracelets that require wrist sizing, please leave your wrist circumference in the Order Notes at checkout. Delays caused by missing sizing information may affect processing time.
Shipping Delays
Please note that shipping delays may occasionally occur due to carrier issues, customs processing, holidays, or other factors beyond our control.
Contact
If you have any questions about shipping or your order, please contact us at aurajade.co@gmail.com